As in any other activity, there are some common mistakes that people make on a daily basis. Casinos have many tricks to make you lose your money or to get benefits in other ways. It is better to learn from the mistakes of others than to make your own.
Play only in Casinos you can trust.
A casino’s website may look perfect and everything may be going smoothly until that moment when you decide to withdraw your funds. Not receiving winnings is probably one of the most negative things that can happen to a player.
There are many great and reliable casinos on the online gambling market today. Still, players find some questionable websites that are always willing to take your money, but will never pay you back. If you don’t want to be in the shoes of such a player, always check the reviews on forums and popular casino review websites. But be careful, because some of these make their business by promoting these fraudulent Casinos. That is why it is best to research and read information from various sources before forming any opinion.
Another way to tell if a casino is fraudulent or a good place to play is by looking at its licenses. You can learn more about the license providers on our Regulators review page. In summary, licenses issued by the UK, Malta, Gibraltar, Isle of Man and Alderney are usually a sign that it is a good casino. Some other license issuers only have the word ‘license’ in their name, which does not really provide any security for the player. Still, it is very useful to know more about licenses. You can always go to the provider’s page to find the contact details of the licensing body in case of any dispute with a casino. Use these means if you want to make a complaint against a casino. However, we advise you to do your best to resolve the issue directly with the Casino before using any other advocacy tools.
Use your PII (Personally Identifiable Information) only and be prepared to provide the necessary documents to support your identity.
It would be upsetting if you played at a good casino and still did not receive your prize money through your own fault. This is why you should only enter real data when creating an account at an online casino. Most of the time this data includes your name, date of birth and home address. You should also have all the necessary proofs of your identity and be ready to present them to the casino representatives when they ask for them.
This is the list of documents that will be sufficient to prove your identity at most online casinos:
- Proof of identity – this can be your driver’s license, passport or other official document issued by your country’s government that has your picture on it;
- Proof of address – this can be a utility bill no older than 3 months or other official document showing your address;
- Proof of payment methods – if you use a credit card for deposits, be prepared to provide a scan of the front and back of it. Be sure to cover the middle numbers and the CVV code. This procedure is crucial for security reasons. If you use Skrill, Neteller or any other e-wallet, you may be asked to provide a screenshot of your account with your email address visible in it;
- Some Casinos also require validation by phone or a picture of you with your ID in hand, but this is not a common practice.
Don’t worry about the security of your PII and corresponding documents. Trusted Casinos will never use them for their own benefit. It is one of the main requirements of regulators as Casinos could be involved in money laundering schemes. However, if you play at Casinos with a negative reputation, anything can happen.