Ideally, when playing at a ‘fair and secure’ casino, players should make sure they provide correct information when registering. The same applies to payment methods, which should be made in the player’s own name.
When taking advantage of a bonus offer, players should read the bonus terms and conditions so they know what they are getting into. Lastly, players should not exploit bugs in the software if they encounter any:
- In ‘fair and safe’ casinos, players don’t have to worry about breaking the maximum bet rule because it is enforced by the casino’s system, which prevents players from placing a higher than allowed bet. Players also don’t have to worry about accidentally creating a duplicate account because the casino’s system will notice it and inform the player about the possibility of already having an account.
- If you receive a bonus from the casino, it is wise to read its bonus terms and conditions, even if the casino is ‘fair and safe’. In ‘fair and safe’ casinos, you shouldn’t have to worry about playing a restricted game or betting more than the maximum bet rule allows; however, there might be other rules in place.
- For deposits and withdrawals, you should only use bank accounts and credit cards held in your own name. If you don’t do this, you might get into trouble when trying to make a withdrawal. This rule is mostly in place to prevent credit card misuse and also because of international anti-money-laundering regulations.
- Lastly, players should never take advantage of bugs in software or other system malfunctions and imperfections.
In an ideal world, players with good intentions shouldn’t have to worry about anything. Unfortunately, the vast majority of casinos can’t be described as ‘fair and safe’, so players have to be reasonably careful when playing at them.
If the casino does not meet the criteria for “fair and safe” casinos, but still treats its players fairly, there are some cautions that players should take. Not because casinos may try to trick you, but because some rules may be broken by accident, for example.
When playing in “fair” casinos one must pay special attention to the following:
- Players should create only one account at each casino. Duplicate accounts are generally punished, even if their creation was an honest mistake.
- If players wish to take advantage of casino bonuses, they should read the bonus terms and conditions to learn more about wagering requirements, types of games allowed, maximum wagering sizes and other types of limitations that may apply when playing with bonus money.
- It is also recommended that you read the general terms and conditions, although not absolutely necessary in ‘fair’ casinos. In any case, you can never be too sure that you understand all the relevant information.
Players need to be more careful in ‘fair’ casinos that do not apply some important rules and therefore cannot be called ‘fair and safe’.
Although you should always play in a “fair and secure”, or at least “fair” casino, you may find yourself playing in a casino that does not meet any of these criteria. If this is the case, make sure you are very careful not to break any of the rules.
A small example: most casinos only allow players from certain countries to play or take advantage of a bonus offer, as indicated in their terms and conditions (T&C) or bonus T&C. This step is checked when the player signs up for “fair” and “fair and secure” casinos, however, not all casinos take this approach. Some allow you to create an account from a restricted country or receive a bonus you should not be allowed to receive, then play, but when you try to withdraw your winnings you are unable to do so due to breaking casino rules.
Restricted countries are one of the biggest problems with casino restrictions, so it is recommended that players, in addition to reading the T&Cs, contact the customer service department and confirm whether they can play from a specific country, or receive a specific bonus. Keep the answers, as they may come in handy later.
Also, casinos that do not meet the “fair gaming” criteria may have some unfair rules in their T&Cs and may even apply rules that are not listed. In addition, these unfair casinos often look for excuses not to pay out legitimate winnings to players who have done nothing wrong.
In short, pay attention to all the rules and follow them closely. Ideally, take screenshots of relevant information such as T&Cs, bonus T&Cs, transcripts of conversations with customer support, emails from the casino, etc., as these may come in handy in case of any dispute with the casino. Of course, the best thing to do is to find a better casino and play there.