Online Casino License Providers – Malta Gaming Authority

The Malta Gaming Authority is a European regulatory body located on the small island of Malta in southern Italy. In early 2015, the Malta Lottery and Gaming Authority was renamed the Malta Gaming Authority. Historically, the MGA has been very slow to respond to players’ questions. However, MGA representatives assured in early 2015 that they would hire more employees. In addition, they promised to add Live Chat for direct communication with players and speed up support work. In our experience, this is the first regulator to introduce such features, and it will definitely be beneficial for the entire market, particularly for players.

It is worth mentioning that under the old name, even though it was slow to respond to players’ complaints, the MGA remained one of the leading regulators regarding direct contact. It can be said that the MGA enjoys considerable popularity among players, who are loyal to this regulator. Still, the MGA is highly rated by the UK Gambling Commission. Since UK players are allowed to play only in Casinos that hold an active license from the UK government, the MGA acts as a mediator for decisions on licensing in Birmingham. In other words, the UKGC checks Malta’s license before issuing a British license.

Contacts:
Website – http://www.mga.org.mt/
E-mail – support.mga@mga.org.mt
Telephone – +356 2546 9191/+356 2546 9000
Fax – +356 2144 6950
Address – Malta Gaming Authority
Suite 1, Level 3
TG Complex
Brewery Street
Mriehel, Birkirkara
BKR 3000
Malta

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