There is not much information available on the methods used by the Cyprus government to resolve problems that players may have with Casinos. As a result, we do not have information on how one can make a complaint against a Casino through the Cyprus government Website. All the information we have comes from one of the websites regulated by the Cyprus licensing authorities.
The first observation is that the license is not generalized. Cyprus has high tax rates. This may be one of the reasons. It is worth mentioning that no major casino has a Cyprus license.
Also, Cypriot license holders can accept real money players from the US. In general, it is not the best idea to send a complaint to a corporation that allows accepting US players. The best thing you can expect is a response that does not meet your expectations. Possibly your complaint will be ignored.
This is how a Cyprus license works. In short, a Cyprus license offers more protection to players than the Costa Rican license, but is much less reliable than the better known regulators’ offerings.
Website – http://www.mof.gov.cy/mof/mof.nsf/index_en/index_en?OpenDocument
Telephone -+357 226 02723
Address – Michael Karaoli & Gregori Afxentiou